Without clients, you won’t be in business for very long, especially when it comes to a service based business. When they’re happy, clients will give you quality referrals, raving testimonials, and maybe even a social media shout out or two. But if they aren’t happy, they’ll most likely tell their friends about why they shouldn’t work with you and talk smack on social media. And you know what?
Chances are you deserve it.
Seriously, it’s not that hard to consistently deliver amazing client service. In fact, there are just two really simple + intertwined principles you need to follow. Don’t believe me? Read on.
Let’s hear those sleigh bells jingaling, ring-ting-tingaling-
No. Stop. I am not ready for this yet. However, while I’m not prepared to start singing Christmas songs again (although my local radio station would beg to differ), I am ready to set fifteen end-year goals that’ll carry me through the rest of the year.
I, Sierra Elmore, am a master procrastinator. I give myself a seemingly easy and fun schedule every day with plenty of breaks, an hour to fully “wake up”, and ample time to play around on my laptop.
And guess what? I hardly ever finish the schedule as planned. I get distracted by whatever book I’m devouring at the moment, blogs, and social media. Honestly, if I had any self-discipline and didn’t need them for business, I would delete my Pinterest and Facebook accounts immediately.
But I don’t have self-discipline. I have tried and worked, toiled and tottered, but I can’t seem to get my butt to my desk and WORK half the time. Although things get done eventually, and usually at the last minute, I always end up feeling majorly stressed out.
I’m going to try to stop that.
I know that I’m not the only one. Here’s how to stop procrastination in its tracks and get to work.
Hey everyone! I decided to switch from writing about my weekly goals to writing about my monthly goals. So, expect my progress reports and monthly goals on the first of each month now! Anyway, back to the post.
Question 1: What’s your two to three sentence bio? (You know, what the heck do you do?)
Sierra Elmore is a graphic designer, high school student, and entrepreneur. She owns 13 Elm Streets, a graphic design studio, shop, and blog. She designs quirky yet professional PDFs, social media graphics, and branding elements for creative entrepreneurs.
Question 2: What’s your favorite part of your job?
When a graphic design client says I’ve taken their thoughts and translated them into a stunning design.
When I was eight years old, I declared that I would be a millionaire by the time I turned seventeen. For a while, I thought that I would be. I owned a handmade bookmark business in elementary school, created an online magazine in 9th grade, and in March, during my junior year of high school, started 13 Elm Streets.
Still not a millionaire. But that’s okay because I’ve learned a wealth of information over my approximately ten years of entrepreneurship that’ll get me there someday…maybe
So without further ado, here are seventeen things that I learned about running a creative business by the time I turned seventeen today!
Tomorrow marks the beginning of three awesome events: my seventeenth birthday, the “official” debut of the 13 Elm Streets blog, and the debut of my Creatively 17: Elevating Your Creative Business blog tour! That’s right, seventeen days of insights about creative business, written by people who want to see your business rise to the top.
Here are the posts so far:
SEPTEMBER 13 // 13 Elm Streets // 17 Creative Business Lessons I Learned by 17